Industries

Where the back office works differently

Most of a back office is the same everywhere. A few things aren't, and those few things are usually what is actually costing you. These pages are about those.

Applied, not a fifth service

An industry page is the same four pillars pointed at one sector's real friction. We aren't claiming a specialty we don't have: where your sector is ordinary, we'll tell you that too.

THE ACCOUNT ADMIN BEHIND EVERY LOAN PAYMENT POSTED TO PRINCIPAL INSURANCE LAPSE CAUGHT TITLE / LIEN RELEASE FILED DEAL JACKET COMPLETE REPO ADMIN NOTICES SENT NOTHING SITTING UNRESOLVED EVIDENCED, NOT REMEMBERED

The admin behind the loan, handled and evidenced

01 / 05 Auto dealers who finance in house

Auto dealers (BHPH and LHPH)

Collections, compliance, and the back office for dealers who finance or lease in house.

On a BHPH book the losses usually start as admin, not as credit. A payment on the wrong bucket, a lapsed policy, a lien nobody cleared.

Open the sector page

ONE JOB, FROM MOBILIZE TO CLOSE MOBILIZE BUILD SNAG CLOSE cost to date billed to date BILLING KEEPS PACE WITH THE WORK Not caught up in a scramble at the end of the job

Cost and billing, moving together

02 / 05 Contractors and trades

Construction and trades

Job costed books, progress billing, and trades payroll, run so the office stops slowing the work.

Job costing and progress billing aren't general bookkeeping with a hard hat on. Getting them wrong shows up as cash, months later.

Open the sector page

ON THE FLOOR IN THE BOOKS ORDER MATERIALS LABOR FINISHED ISSUED POSTED COSTED YOU KNOW WHAT THE JOB COST While it's still warm, not at the end of the quarter

The floor and the books, in step

03 / 05 Makers and fabricators

Manufacturing shops

Quote to cash, purchasing, and books run for shops, so the floor stays on the floor.

If the floor and the books are a month apart, every quote you write is based on what a job used to cost.

Open the sector page

IN THE CLINIC BEHIND THE DESK, REMOTELY BOOKED CHECKED IN SEEN PAID ELIGIBLE AUTHORIZED CLAIMED THE SCHEDULE STAYS FULL And the money arrives without the desk chasing it

The desk keeps pace with the clinic

04 / 05 Independent practices

Healthcare

Eligibility, authorizations, claims, patient billing, credentialing and the books, run remotely for independent practices under a signed business associate agreement. Your front desk stays yours.

A practice loses money in the gaps between screens: the benefit nobody checked, the authorization that lapsed, the denial nobody worked before the filing window closed. We take that work remotely, inside your systems; your front desk stays yours.

Open the sector page

YOUR BUSINESS 01 PEOPLE Who does it 02 PROCESS How it runs 03 TECHNOLOGY What removes it 04 COMPLIANCE Whether it holds

Four parts, one ring that has to close

05 / 05 Everyone else

Not seeing yours?

Your industry isn't on the list. The back office still breaks the same way, and we still run it.

Most back offices are more alike than not. Where your sector genuinely changes the work, we'll say so on the first call rather than after the invoice.

Open the sector page

Tell us what your sector breaks.

A short call is enough to work out whether your back office needs sector knowledge or just somebody accountable for it.

Not ready for a call?

Send us last month's close.

We reply within one business day with a written list of what we'd fix.

Email your close